You will see the equipment, cleaning process & how to pick-up and deliver. Ask any questions you like!

The team will show you anything you want to see.

Get up close with the equipment and systems used by successful applicators every day. 

Including:

The great thing about rug cleaning is that you can charge more per square foot, and you have the luxury of overseeing the cleaning in your shop, but how do you close huge rug orders?

You need a process. A process takes the pressure off the person. We will walk you through our proven sales process that consistently closes more sales at higher prices. 

Also, learn how to upsell protector, pad and additional services effectively.

One of the most valuable aspects of this mastermind is the opportunity to build relationships with fellow licensees from across the country.

Connect with:

Gain real-world insights from top-performing licensees. 

People who own rugs are often the most discriminate clients. You may be the best customer service person ever, but as you grow, you’ll need to train and trust others to serve your clients.

Our company serves the most prominent citizens, celebrities and even world leaders. Former president George and Barbara Bush were our clients before they passed away.

How do you get your techs to dress-up and show-up in a way that pleases high-end clients? What kind of customer service training are we doing?

Learn the process in this session.

People who own rugs are often the most discriminate clients. You may be the best customer service person ever, but as you grow, you’ll need to train and trust others to serve your clients.

Our company serves the most prominent citizens, celebrities and even world leaders. Former president George and Barbara Bush were our clients before they passed away.

How do you get your techs to dress-up and show-up in a way that pleases high-end clients? What kind of customer service training are we doing?

Learn the process in this session.

Scaling your business means that you don’t have to micro-manage your business. In order to scale, you need to have the systems and the staff in place that can run your business FOR you.

In fact, I don’t actually work IN my company at all. 

If you want a predictable, profitable, and possibly turnkey operation, you’ll need the right people and the right processes to increase profits and to be able to grow.

Scaling your business means that you don’t have to micro-manage your business. In order to scale, you need to have the systems and the staff in place that can run your business FOR you.

In fact, I don’t actually work IN my company at all. 

If you want a predictable, profitable, and possibly turnkey operation, you’ll need the right people and the right processes to increase profits and to be able to grow.

In this session, my team will help you determine your next steps. You can do anything you want to do, you just can’t do everything right now. What are your first steps? What’s next? What does one year from now look like?

You will experience a few coaching exercises to ensure you implement your plan after you leave the event.

I call our protector liquid gold! Learn how to add-on protector, pad, and other services. We call this the most profitable sale EVER MADE!

Why is the upsell the most profitable sale ever made? Because you have already invested the time, money and energy to attract and serve the client. Everything you add to the ticket is almost pure profit! Upselling is not taking advantage of the customer! It is helping the client!

We will show you how to sell without pressure and why it is an injustice to everyone involved not to make the upsell. You will learn how to get over the fear of selling. And, you can bring this information back to your team!

Advanced stain removal remains one of the most demanding disciplines in textile care, particularly when the challenge extends beyond a simple spot to genuine color damage. The day before the FPA Mastermind, WoolSafe Academy is hosting a focused one‑day masterclass led by Certified Tutor Gabriel Andreca, renowned for his exacting approach to textile bleaching chemistry and precision color correction.

This intensive program goes far deeper than product‑based instruction. Attendees will explore the core chemistry behind the primary bleaching and stripping agents used across the industry, gaining the insight to source and formulate their own solutions. By understanding how these reactions occur at a molecular level, technicians can tailor treatments to specific fibers, constructions, and contamination types, achieving results that are both safer and more predictable.

A central theme of the day is controlled reaction management. Rather than simply adjusting concentration, Gabriel will share how to accelerate or moderate chemical activity to achieve precise outcomes. This method delivers consistent correction across wool, silk, cellulosic fibers, and modern synthetics, reducing risk while enhancing success rates.

Attendees will examine real‑world cases of complex stains on carpets and rugs. We place an emphasis on fiber safety, moisture control, pH discipline, and accurate assessment of whether a stain is truly correctable.

This is not an introductory course. It is designed for experienced professionals seeking to elevate their technical capability and offer specialist services that set you apart in a competitive market.

If you’re ready to advance your expertise and expand the range of stains you can confidently and safely correct, join us for this one‑day masterclass.

Since we are holding this in our training room, we are VERY LIMITED on seats — early registration is strongly advised. To register, add this masterclass as an additional event during checkout.

1st Session: Thursday | October 31st | Watch the Replay

2nd Session: Tuesday | November 5th

3rd Session: Tuesday | November 12th

4th Session: Tuesday | November 19th

5th Session: Tuesday | November 26th

6th Session: Tuesday | December 3rd

7th Session: Tuesday | December 10th

8th Session: Tuesday | December 17th