2026 FPA Mastermind
Learn from the Best. Grow with the Best.
October 15th - 16th, 2026
Pro-Care Nashville, TN
Sponsored by Phenomenal Business Coaching and Fiber ProTector America
Watch the Session 1 Replay of the 8 Part Course Here
Learn from the Best. Grow with the Best. Fiber ProTector America.
Learn from the Best. Grow with the Best. Fiber ProTector America.
Dear Fiber ProTector Licensed Applicator,
Join Fiber ProTector America for two days of intensive education, collaboration, and business growth. This unique event is designed exclusively for licensed applicators committed to scaling their operations. Hosted by Pro-Care, one of the most successful licensed applicators in the country, this mastermind offers a rare opportunity to learn from industry leaders.
Spend time with those achieving the results you desire. Share ideas, build professional relationships, and return home with practical tools for immediate implementation.
Learn! Grow! Succeed! Join us on October.
Here's What You Can Expect...
This mastermind-level event covers essential components of a successful Fiber ProTector licensed applicator business, including:
SESSIon 1
How to Produce Multi-Millions Per Year in Cleaning
You will see the equipment, cleaning process & how to pick-up and deliver. Ask any questions you like!
The team will show you anything you want to see.
Presentations from Top Performing Licensees
Hear directly from some of the most successful Fiber ProTector America licensed applicators in the country as they share:
Hands-On Equipment Demonstrations
Get up close with the equipment and systems used by successful applicators every day.
Including:
Tour a Successful Licensee Operation
Hosted at Pro-Care in Nashville, attendees will have the unique opportunity to see firsthand what a highly successful Fiber ProTector America licensed applicator organization looks like. Observe:
SESSION 3
How to Close High-End Rug Sales Consistently
The great thing about rug cleaning is that you can charge more per square foot, and you have the luxury of overseeing the cleaning in your shop, but how do you close huge rug orders?
You need a process. A process takes the pressure off the person. We will walk you through our proven sales process that consistently closes more sales at higher prices.
Also, learn how to upsell protector, pad and additional services effectively.
Network with the Best!
One of the most valuable aspects of this mastermind is the opportunity to build relationships with fellow licensees from across the country.
Connect with:
SESSION 4
How to Organize Your Pick-Up, Delivery, and Cleaning Schedule
Learn how to route your trucks as efficiently as possible to reduce windshield time and to optimize revenue.
SESSION 4
How to Organize Your Pick-Up, Delivery, and Cleaning Schedule
Learn how to route your trucks as efficiently as possible to reduce windshield time and to optimize revenue.
SESSION 5
Action Planning & Leadership Wrap-Up
Gain real-world insights from top-performing licensees.
SESSION 5
How to Get Your Team to Deliver the Most Outstanding Service Experience Ever
People who own rugs are often the most discriminate clients. You may be the best customer service person ever, but as you grow, you’ll need to train and trust others to serve your clients.
Our company serves the most prominent citizens, celebrities and even world leaders. Former president George and Barbara Bush were our clients before they passed away.
How do you get your techs to dress-up and show-up in a way that pleases high-end clients? What kind of customer service training are we doing?
Learn the process in this session.
SESSION 5
How to Get Your Team to Deliver the Most Outstanding Service Experience Ever
People who own rugs are often the most discriminate clients. You may be the best customer service person ever, but as you grow, you’ll need to train and trust others to serve your clients.
Our company serves the most prominent citizens, celebrities and even world leaders. Former president George and Barbara Bush were our clients before they passed away.
How do you get your techs to dress-up and show-up in a way that pleases high-end clients? What kind of customer service training are we doing?
Learn the process in this session.
SESSION 6
How to Price Your Services for Maximum PROFIT$!
It’s not how much you sell, it’s how much you keep! In this session, you’ll learn how to track your stats and understand your numbers. Most business owners are flying blind!
SESSION 7
How to SCALE Your Rug Cleaning Business to the Next Level
Scaling your business means that you don’t have to micro-manage your business. In order to scale, you need to have the systems and the staff in place that can run your business FOR you.
In fact, I don’t actually work IN my company at all.
If you want a predictable, profitable, and possibly turnkey operation, you’ll need the right people and the right processes to increase profits and to be able to grow.
SESSION 7
How to SCALE Your Rug Cleaning Business to the Next Level
Scaling your business means that you don’t have to micro-manage your business. In order to scale, you need to have the systems and the staff in place that can run your business FOR you.
In fact, I don’t actually work IN my company at all.
If you want a predictable, profitable, and possibly turnkey operation, you’ll need the right people and the right processes to increase profits and to be able to grow.
SESSION 8
Phenomenal Growth Strategies for the
Next Level
In this session, my team will help you determine your next steps. You can do anything you want to do, you just can’t do everything right now. What are your first steps? What’s next? What does one year from now look like?
You will experience a few coaching exercises to ensure you implement your plan after you leave the event.
BONUS!
How to Add Phenomenal PROFIT$ with High End Protector!
I call our protector liquid gold! Learn how to add-on protector, pad, and other services. We call this the most profitable sale EVER MADE!
Why is the upsell the most profitable sale ever made? Because you have already invested the time, money and energy to attract and serve the client. Everything you add to the ticket is almost pure profit! Upselling is not taking advantage of the customer! It is helping the client!
We will show you how to sell without pressure and why it is an injustice to everyone involved not to make the upsell. You will learn how to get over the fear of selling. And, you can bring this information back to your team!
Immediate Access to Howard's Book! Start learning the proven secrets of a Phenomenal Business Now!
FREE just for registering
How to STOP Being a SLAVE to Your Business by Transforming it into a Predictable, Profitable, Turnkey Operation. Learn the 5 vital components of a system, why you’re overwhelmed with your business, and how to streamline it so it runs like a well-oiled machine.
WHAT PEOPLE SAY ABOUT US
JUST TAKE THESE THREE STEPS FOR PHENOMENAL SUCCESS:
Register for the Event
Step 1
Learn The Proven Systems For Phenomenal Success
Step 2
Grow Your Business
Step 3
Meet Your 2026 FPA Mastermind Instructors
JOHN R. BROWNING III
President, Pro-Care
Managing Parter | Fiber ProTector America
John R. Browning III is the President of Pro-Care of Nashville, a family-owned textile and hard surface cleaning company he purchased in 1999 and has led to serve over 25,000 customers with expert floor and fabric care.
Steve Bakker
Managing Director, The WoolSafe Organization
Steve began his career in carpet care running a successful cleaning business in England for nearly a decade. At the turn of the millennium, he sold his business, house, and car to embark on an extended journey across the world.
In 2009, Steve joined The WoolSafe Organization as Technical Advisor and Marketing Manager, later founding WoolSafe Academy to expand professional training and create a free‑to‑access technical library for the industry.
Connie Klopfenstein
President, ARCS | Association of Rug Care Specialists)
Connie has been with Spot Out since 2006. She is a Certified Rug Specialist, Master Certified Rug Cleaner, and a Fabric Pro Specialist. She currently serves as President for the Association of Rug Care Specialists.
Katie Reuther
Pettyjohn's Cleaning
Katie Reuther began learning the cleaning industry as a third grader, cleaning carpets alongside her dad, Robert Pettyjohn.
Growing up in a family cleaning business gave Katie the opportunity to learn textile care from an early age. Over the years, that experience expanded into carpets, upholstery, fine rugs, and specialty textiles.
Today, Katie’s focus is not only on providing the best possible service to her clients, but also on sharing what she has learned with others in the industry.
She believes good textile care begins with understanding what you’re working on, respecting the item you’re responsible for, and continuing to learn throughout your career.
Teaching gives Katie an opportunity to pass along the knowledge and experience that others have shared with her throughout her own career.
Andrew Reuther
Operations Manager | Pettyjohn's Cleaning
Andrew Reuther began working in the cleaning industry in 2008, initially working primarily in carpet cleaning. His experience later expanded into upholstery, area and Oriental rugs, and other areas of professional textile care.
Today, Andrew serves as Operations Manager at Pettyjohn’s, where he oversees day-to-day cleaning operations and has trained numerous technicians over the years.
Andrew enjoys the problem-solving side of the cleaning industry and is particularly interested in understanding why processes work and finding practical ways to improve them.
His approach to teaching is similar. Rather than simply telling students what to do, he wants them to understand the reasoning behind it and then have the opportunity to practice it themselves.
Joshua Klopfenstein
Founder & President | Spot Out Fabric & Floor Cleaning
Josh is President of The Rug Salon (a full-service rug washing facility) and Spot Out, Inc. (an on-location fabric and floor care service company) located in Palm Desert, California.
His companies specialize in the service of high-end textiles and rugs, often servicing some of the highest wage earners who reside in some of the wealthiest zip codes in the country.
With over 25 years of experience in the cleaning industry, Joshua is an expert in building relationships, servicing and marketing to this super elite demographic.
Howard Partridge
Howard Partridge started his cleaning business from the trunk of his car in 1984 and built it up to over $4 million per year. For two decades, Partridge has coached cleaning and restoration companies, teaching them to have phenomenal success.
This is a rare opportunity to spend time with Howard as he is usually at his favorite beach with his family in Destin, FL.
Sincerely,
President | Phenomenal Products, Inc.
Senior Partner | Fiber ProTector America
Register Here!
This event is open exclusively to Fiber ProTector America Licensed Applicators and approved guests.
$249
per person
Must be a currently Licensed Fiber ProTector Applicator
[LIMIT TWO PEOPLE PER COMPANY]
Here's exactly what you get when you register
WHAT PEOPLE SAY ABOUT US
From $500k to $2M in Sales! The Inner Circle just sparks something in you... I now have the drive to want to do better.
Ahsley Harden
Increased sales 24% while the rest of the industry was stagnant - and the Inner Circle saved my marriage...
Alyse Makarewicz
The Inner Circle's network marketing has helped us TRIPLE OUR PROFITS from the year before!
Jim marchioni
From $225K to $4.5M and sold our business!
Eric Sprague & Larry wilberton
From $3M and losing money, to $10M and living my dream!
MICHAEL KILLEN
From Zero to Over $50M in sales!
John Torres
Weekly Sessions DATES / TIMES
1st Session: Thursday | October 31st | Watch the Replay
2nd Session: Tuesday | November 5th
3rd Session: Tuesday | November 12th
4th Session: Tuesday | November 19th
5th Session: Tuesday | November 26th
6th Session: Tuesday | December 3rd
7th Session: Tuesday | December 10th
8th Session: Tuesday | December 17th
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